Crisis management: when to turn to an experienced interim crisis manager
“Never waste a good crisis”: in the ever-evolving world of business, the saying is well known. Crises can bring great opportunity, or great peril. Many factors influence the outcome, but the bottom line is that an experienced crisis manager can work miracles for companies in distress. So when exactly do companies call on crisis managers in the first place? And at what point is it wise to turn to an interim crisis manager yourself?
Outside expertise is often crucial
When a company is facing exceptional challenges, outside expertise is often crucial to finding a way out of the storm. But it’s best to have a clear picture of the particular situations that call for the experienced hand of an interim crisis manager.
Experience tells us that interim managers are often hired as crisis managers when a company is involved in situations such as:
- The closure of a specific branch or site
- Buy-outs with workforce downsizing
- Scandals and PR crises
- Severe accidents or calamities
- Drastic changes in geopolitical situations
Turning crisis into opportunity
A good crisis manager knows how to mitigate the impact of these events – or even turn them into an opportunity for the company. If the crisis gets handled swiftly and intelligently, it could spell be the start of meaningful and even productive change.
Needless to say, this means a crisis manager needs a specific skillset to lead the way. Leadership skills are crucial, but so are communication skills. Other essential traits such as efficiency, thoroughness, resilience and perseverance – coupled with a strategic and creative approach to events as they unfold – only come through years of experience.
The impact of a crisis on a company cannot be underestimated, and the consequences often linger. Concerns among employees, a damaged reputation, uncertainty over when and if activities can be resumed… All this can affect the company and even jeopardize the survival of the business long after the initial crisis has been overcome.
If these issues aren’t addressed head on, insecurity can take over, leading to strikes, unrest, productivity loss, and more. A period of rebuilding after the crisis is vital to the company’s interests. Once productivity levels are stabilized, a new dawn can finally break. Your crisis manager can then analyze the situation and put together new business, marketing and financial strategies.
Contact Essensys to find your interim crisis manager
Let them strengthen your company and use crisis as a steppingstone towards growth and change. This is the opportunity for your business to become stronger than ever before.
Is your company facing an acute crisis? You can rely on the independent expertise of Essensys. Contact us to discuss your particular situation.